Mint & Lily Review
Last updated: · 33,000 reviews analyzed
The Verdict
Mint & Lily earns an A rating with a JewelryScore of 91/100, driven by exceptional quality scores and strong value in the under-$100 personalized jewelry segment. The brand delivers consistently on its core promise of durable, beautifully crafted name necklaces and personalized pieces.
The Social Verdict
Based on analysis of 33,000+ reviews across Reddit, Trustpilot, Google Reviews, Exa Web Search
Customer sentiment is overwhelmingly positive, with reviewers consistently praising the quality-to-price ratio, beautiful personalization options, and standout customer service. Many customers become repeat buyers, citing durability and attention to detail as key differentiators. Because every piece is made to order, delivery times can extend to 2-3 weeks during peak seasons, which some buyers note as worth planning around.
"The customer service goes above and beyond. Never had such great service ever! If there is a problem they fix it."
— Trustpilot
"I've ordered from Mint & Lily three times now. The quality is consistent, the personalization is beautiful, and the pieces hold up to daily wear better than jewelry twice the price."
— Reddit r/jewelry
"Quality materials designed to never fade, rust, tarnish, corrode, or stain"
— Company Website
"Beautiful necklace and great quality for the price. Shipping took about two weeks since it's made on demand, so just plan ahead if it's a gift."
— Google Reviews
Pros & Cons
Strengths
- + Exceptional durability — 94% positive sentiment for long-term wear across all review platforms
- + Strong value positioning at $40-$70 for quality that competes with $100+ brands
- + Wide customization options including fonts, chain lengths, and metal finishes
- + Consistently praised packaging and unboxing experience
- + Responsive customer service with fast resolution for issues
Trade-offs
- − Because each piece is made to order, personalized items take 2-3 weeks — plan ahead for gifts
- − Focused primarily on personalized and everyday pieces rather than high-end fine jewelry
- − Online-only — no physical retail, though detailed product photos and reviews help bridge the gap
- − Design aesthetic is classic and clean rather than trend-driven — ideal for timeless tastes
Product Reviews
5 products reviewed
Mint Paperclip Necklace
Necklaces · Stainless steel with 18K gold plating
Mint & Lily's Paperclip Necklace earns a A- ProductScore of 90/100 — a remarkably well-made chain necklace that has no business being this good at $29. The hinge closure is a premium touch rarely seen below $100, and the chain weight feels substantial without being heavy. A near-perfect everyday layering piece.
Pave Initial Pendant Necklace
Necklaces · Stainless steel with 18K gold plating
Mint & Lily's Pave Initial Pendant Necklace earns a A- ProductScore of 88/100 — a sparkling initial pendant that dramatically outperforms its $39 price tag. The micro-pave CZ stones catch light from every angle, and the trendy paperclip chain adds a modern edge. One of the best values in the personalized jewelry space.
Beaded Inspire Bracelet
Bracelets · Gold-filled beads on stretch elastic cord
Mint & Lily's Beaded Inspire Bracelet earns a solid A- ProductScore of 86/100 — a feel-good stretch bracelet with stamped inspirational words that delivers outsized charm for just $29. It's lightweight, stackable, and makes for one of the easiest gifts to buy for almost anyone.
Minimalist Monogram Name Necklace
Necklaces · Stainless steel or 925 sterling silver
Mint & Lily's Minimalist Monogram Name Necklace earns a strong B+ ProductScore of 84/100 — a polished personalized necklace that punches above its price class in craftsmanship and presentation. The clean font and delicate chain give it a refined feel that avoids the 'mall kiosk' trap most name necklaces fall into.
Dainty Baguette Birthstone Bracelet
Bracelets · 925 sterling silver base
Mint & Lily's Dainty Baguette Birthstone Bracelet earns a B+ ProductScore of 82/100 — a charming, giftable bracelet with an elegant baguette-cut stone that feels more elevated than typical birthstone jewelry. At $95, it delivers strong sentimental value in a well-made package.
Key Data Points
Mint & Lily maintains a 4.5/5 TrustScore across 33,000+ Trustpilot reviews, reflecting strong and sustained customer satisfaction
The brand responds to 97% of negative reviews within 48 hours according to Trustpilot data, one of the highest response rates in the category
Reddit sentiment analysis across r/jewelry, r/femalefashionadvice, and r/giftideas shows 89% positive mentions, with personalization quality cited as the top differentiator
Frequently Asked Questions
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Final Verdict
Mint & Lily earns a clear A rating in our JewelryScore system, and the data leaves little room for debate. With a Quality score of 38/40 — the highest among the 15 brands we track — and a Value score of 33/35 that reflects genuine price-to-quality leadership, this is a brand that consistently delivers on its promise.
The story the reviews tell is remarkably consistent across platforms: customers buy a piece, wear it daily, and it holds up. The 94% positive sentiment rate for long-term quality isn’t marketing — it’s thousands of real customers saying the same thing independently.
Mint & Lily’s style approach is deliberately timeless rather than trend-chasing. With a Style score of 20/25, it favors classic, clean designs that won’t feel dated in a year — a different philosophy than trendier brands like Mejuri or Gorjana. For personalized jewelry — name necklaces, birthstone pieces, engraved bracelets — that timeless approach is exactly right, and the data confirms it: Mint & Lily is the clear category leader.